IT - Store Configuration Advisor

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Datum: 25 nov. 2023

Plaats: Zaventem, BE, 1930

Bedrijf: carrefourb

If you are hired at Carrefour Belgium, you are part of a team of around 10,000 motivated employees, spread over around 800 stores and the head office. Carrefour Belgium is one of the most renowned retailers in Belgium with different store formats / concepts: Carrefour Hypermarkets, Carrefour Market and Carrefour Express.


Carrefour Belgium is looking forward to hiring an IT (Store) Configuration Advisor, to coordinate the implementation projects of new IT hardware solutions in our supermarkets (new stores, stores that are being remodeled, and existing stores).

Our new colleague will closely collaborate with internal and external partners and support the IT Stores Team on run activities.



Tasks and Responsibilities


  • Coordinate the implementation projects and rollouts of new IT hardware and related solutions.
  • Follow-up store remodelings in close collaboration with the business and technical departments.
  • Discuss store IT infrastructure requirements with stakeholders in order to find and agree on the most suitable solution for the store.
  • Handle store related demands for additional HW and replacement of obsolete HW.
  • Manage the orders for IT related hardware and its installation.
  • Recognize, document and report recurrent store IT issues for review with the solution managers.
  • Develop a deep understanding of the store setups to give input to solve incidents and problems escalated by service management.
  • Advise on the current IT solutions with a long-term strategy to the stores (roadmap IT).
  • Monitor the quality and efficiency of existing processes.  Recognize, review and propose improvements.
  • Write documentation and procedures for internal and external distribution.
  • In case of investments: Contribute to the preparation of the investment files.
  • Actively participate in the development of an up to date Asset Management database (hardware, licenses, …).
  • Actively contribute to the knowledge management strategy of the department.
  • Work proactively on relevant actions to maintain or improve solution stability, bringing benefit to the business.


Your Profile


  • You have a relevant experience in a similar position in an operational department.
  • Previous experience in retail or IT configuration management is a plus.
  • You’re a tactful conversation partner for the colleagues in our stores, in case of IT issues or questions.
  • You’re able to translate IT solutions into understandable language for the colleagues in the stores and for our business partners.
  • You’re a teamplayer, able to work in close collaboration with the Stores’ RUN Team to guarantee trouble-free operations.
  • You have a healthy curiosity for new technologies and retail-specific IT solutions.
  • You’re able to promote the transversal collaboration between the different IT departments and beyond.
  • You have budget awareness, to ensure a correct time registration.
  • You’re fluent in English and Dutch, our in English and French.  (Trilingualism would be a very big plus)

Click here to obtain more information about working at Carrefour. 

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