IT Technical Analyst

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Datum: 24-jan-2023

Plaats: Zaventem, BE, 1930

Bedrijf: carrefourb

Interested in joining Carrefour Belgium? Welcome aboard! You will become a member of our team, a team of 10.000 motivated and committed people. All day long, in the stores or at our HQ in Evere, we give our ultimate best to make our clients happy. 

As a leading and innovative food retailer, with more than 800 stores, Carrefour Belgium offers to its client’s different store concepts: Carrefour Hypermarkets, Carrefour Market, Carrefour Express and .

IT Digital Technical Analyst


The retail industry is rapidly changing and so is the IT landscape at Carrefour Belgium.  Topics like mobile solutions, digital & e-commerce, real time data integration, big data, digital marketing, smart scan, hybrid sales devices, mobile payments, loyalty programs, identity management, … have our greatest attention these days.
To manage this constant change and to cope with our challenges, we are looking forward to hiring a creative DIGITAL TECHNICAL ANALYST embracing the digital strategy of the organization and delivering projects with Agile Scrum methodologies and value to the Business.
Our ideal candidate is familiar with front-end applications (mobile solutions, e-commerce websites, CIAM, marketing websites, customer service solutions, storelocator solutions, loyalty programs …) as well as with back-end applications (promotions engine, cronjobs, related DB’s, API gateway, search engines, ...) and integrating both through means of an ESB or API’s. He/she has also a good understanding of web infrastructure (hosting, firewall, load balancer, apache, etc.).


The responsibilities of a Digital Technical Analyst at Carrefour include the following ones, but may slightly vary depending on your level of seniority and the extra value you can add:

  • Requirements Gathering and Analysis
  • Gather technical requirements related to digital applications
  • Identify & propose improvements.
  • Perform the analysis of these requirements over the different application components.
  • Gap analysis.
  • Transform the analysis into written specifications or User Stories that will be the basis for refinement and grooming sessions.
  • Assist in writing and execution of test cases.
  • Ensure correct and complete documentation of requests and analysis.
  • Ensure business support for the choices made.


Project Tasks

  • Interaction with the project leaders, product owners, IT architects and implementation and hosting partners.
  • Translate architect vision into the realization of projects.
  • Document technical solutions and maintain the knowledge base, in close collaboration with the business analyst(s).
  • Ensure timely delivery of prerequisites (designs, acceptance criteria, …) required for successful sprint delivery.
  • Challenge the estimations (time and budget) handed in by the implementation partners.
  • Ensuring that external partners follow our development guidelines to ensure performance, security and quality.
  • Reviewing load tests and suggesting improvements.
  • Reviewing security tests.


Application Support & Operations

  • Day-to-day IT digital operations (follow-up on certificates, sftp, vpn, etc.)
  • Support digital applications from a technical point of view
  • Ensure and improve the stability of the applications, leading and following up relevant actions towards stability improvements, including regular interactions with the technical teams (infrastructure, architecture, security, ...), problem management follow up, root cause analysis.
  • Collaborate closely with the support teams. 
  • Assist in resolving technical issues according to defined prioritization / severity scheme.
  • Monitor production processes, ensuring the required availability.
  • Some flexibility in working hours during implementations is required.


Click here for more information about working at Carrefour Belgium

At Carrefour Belgium, we promote diversity, gender equality and inclusion. Our ambition is to attract new employees and retain our current employees, regardless of age, background and professional experience. We are convinced that this way of working will strengthen our results, our customer focus approach and innovative strength.